Once the service is booked, the professional will have 24 hours to confirm your request. If they decline or do not respond, the full amount you paid will be released. Once the service is completed, you will have 24 hours to file a claim. After those 24 hours, the service fee will be sent to the professional.

Can the classes be online?

Yes, as long as the professional has stated in their description or in 'Some questions about me' that they offer online classes.

Is the teacher a native speaker?

You can see if the teacher is a native speaker or not in the section 'Some questions about me'.

Can they prepare for an official exam?

You can see the official qualifications that the teacher can help you prepare in the section 'Some questions about me'.

Can the classes be group sessions?

You can see the maximum number of students the teacher accepts per class in the 'Some questions about me' section. If there will be more than one student in the class, please let the teacher know in the message you can include in the booking so they can take it into account when accepting your request.

Can I book the service on a weekly basis?

Yes! When booking your service, you can choose whether you want it as a one-time service, weekly, or every two weeks, and set the frequency to your preference.

What is the “minimum price”?

It is the minimum amount set by the professional in order to book them. In other words, if the service you need has a cost lower than their minimum booking amount, you will need to pay the difference to secure their service.