I don’t have the necessary tools (e.g. wrenches, pliers) for the service.

Don’t worry, the professional will arrive with all the equipment they consider necessary to carry out the services for which they’ve been hired.

I won't be at home during the service

No problem! Just explain to the professional how to access your home and what needs to be done so they can complete the service without any issues. We also recommend being available around the time of the service in case any unforeseen situation arises.

Does the professional hold an official plumbing qualification?

Each professional can specify whether they have an official certification or qualification in the 'Some questions about me' section. If you’re unsure, you can check directly with the professional before confirming the booking.

How much experience does the professional have as a plumber?

In the 'Some questions about me' section, the professional can describe their background, specialties, and specific experience. You can also check reviews from other customers to get a first-hand sense of the service quality and satisfaction level.

What is the “minimum charge”?

It’s the minimum amount set by the professional to be hired. This means that if the service you need costs less than their minimum booking amount, you’ll need to pay the difference in order to book the service.